This position will develop, implement and monitor a system-wide Quality Improvement Program. Responsibilities include, but are not limited to, maintaining agency wide Joint Commission accreditation and Medicare certification. In addition, this position will oversee the Quality Management functions of the organization in accordance with DBHS/NARBHA and CMS standards within the framework of the Plan, Do, Check, Act model of continuous quality improvement. The Quality Improvement Director will be responsible for the development of policies and procedures and will develop and implement an annual Quality Improvement Program Plan and annual program evaluation. The Quality Improvement Director will chair the Corporate Quality Improvement Committee and coordinate with the chairs of its subcommittees. This individual will serve a vital role on the TGC Leadership Team and prepare quarterly QI reports for the TGC Board of Directors. This position is also responsible for delivering staff education and training on quality related topics and assisting program directors with the development of quality initiatives and monitoring activities. This position evaluates staff resource allocation and monitors the program budget.

The Medical Assistant is vital to the overall functioning of outpatient medical/medication services. Maintains a smooth and timely flow of the member through the clinic while reassuring and welcoming the member. The MA works cooperatively in a team model.

Provides psychiatric evaluation and management services for children and/or adults in an inpatient and/or outpatient setting.

This position is responsible for assisting with the daily operations of the unit and meeting the needs of consumers. The BHS II is also responsible for contributing to and creating a recovery-based environment.

The Nurse Educator is responsible for clinical education, competency validation, onboarding, and regulatory readiness for nursing, medical assistants, and behavioral health staff across the outpatient nursing, the 16-bed inpatient psychiatric unit and the 7-bed crisis stabilization unit. This position supports safe medication administration, documentation compliance, crisis management competency, and staff development. The Nurse Educator reports to the Director of Nursing and collaborates with the Nurse Manager, Quality Management, and executive leadership to reduce risk, improve quality outcomes, and support workforce retention.

The primary function of this position is to perform routine housekeeping duties in assigned areas to maintain a clean and safe environment.

Provides psychiatric evaluation and management services for children and/or adults in an inpatient and/or outpatient setting with the direction and in collaboration with the psychiatrists and primary care providers

The RN provides care and safety, performs assessments, creates treatment plans and collaborates with the treatment team to provide services in accordance with the needs of individuals with a wide range of psychiatric and/or substance use diagnoses onsite to both the Psychiatric Acute Care Unit (PAC) and the Crisis Stabilization Unit (CSU).