The Director of Nursing works with all staff, management and leadership to assure high quality, safe nursing practices are conducted at TGC, leading to superior health outcomes of all TGC members. The Director of Nursing directs, manages, and coordinates the patient care, personnel, administrative, business, technical and nursing and medical assistant operations of TGC's 16 bed adult inpatient psychiatric hospital, 7 bed 24-hour Crisis Stabilization Unit, and adult/child outpatient clinics in collaboration with the Chief Executive Officer and TGC Executive leadership. The Director of Nursing oversees nursing care, including, but not limited to, day-to-day operations, service-specific policies and procedures, customer/patient satisfaction, procurement of supplies, finance/budget, human resources, planning, development and training.
The Director of Nursing collaborates with TGC medical practitioners and other health care providers to maintain and improve TGC services.
1. Assures compassionate, trauma-informed high-quality care is provided for members by the nursing and medical assistant staff at all times, including efficient and effective staff scheduling and nursing coverage on assigned units.
2. Ensures adherence to applicable Nursing Standards of Practice.
3. Promotes, develops and evaluates processes and systems for member care and initiates systems corrections.
4. Drives improvement and efficiency standards applicable to areas of responsibility including but not limited to access to care, staffing/workload management, and quality metrics.
5. Assists program leaders in achieving quality improvement projects developed internally or through direction of stakeholders, CMS, contracts, licensure, or The Joint Commission.
6. Oversees the Infection Control program, including supervising the Infection Control/Prevention Nurse.
7. Maintains an atmosphere of respect and dignity for all members and staff as evidenced by review of the results members and staff surveys, consumer grievances, ratio of number of staff resignations versus required staff and direct observation.
8. Enhance nursing and medical assistant staff and The Guidance Center's reputation and community value by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments and providing excellent, responsive and welcoming customer service to internal and external customers and stakeholders.
9. Assures high quality and safe services for members and staff by developing, revising, enforcing and adhering to policies, procedures, standards, rules, The Joint Commission requirements, and legal regulations; by participating in utilization and quality reviews; and by availability for emergency care.
10. Improves staff competence by providing clinical leadership, training and discussions regarding evidence-base practices/best practices on wellness, and psychiatric and physical health care.
11. Participates in new initiatives such as integrated care, program enhancements, wellness programs, grants, community outreach, new delivery models, etc.
12. Participates in the development and implementation of the hospital emergency plan, disaster preparedness and safety response.
13. Other duties as assigned.
Must possess a current license as a Registered Nurse in Arizona or a state within the state Nursing Compact licensure agreement as determined by the Arizona Board of Nursing
Masters' Degree in psychiatric/mental health nursing, or related field or is qualified by education and experience in the care of people with mental illnesses and behavioral health disorders.
Minimum of five years nursing experience working in the behavioral health field giving skilled nursing care and therapies.
A minimum of 3 years supervisory experience directing, monitoring and evaluating the nursing care given by staff, including inpatient psychiatric facilities.
Competence in interdisciplinary formulation of individual treatment plans.
Ability to produce and interpret charts, budget, personnel files, and physical data, and able to collect information.
Ability to effectively communicate information to peers and members.
Ability to professionally interact with physicians and other health care practitioners, legal representatives, and law enforcement.
Ability to obtain Arizona Fingerprint Clearance Card.
At least 21 years of age or older.
Valid AZ driver's license.
Experience in working with culturally diverse populations.
Experience in integrated care settings.
Must be able to remain in a stationary position 75% of the time.
This position requires the need to move about inside the office to access file cabinets, office machinery, etc.
The position requires the ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
The position requires frequent communication with the Executive team and must be able to exchange accurate information in these situations.
Medium work; Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
TGC will provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship. We define reasonable accommodation as any change in the work environment or in the way a job is performed that enables a person with a disability to enjoy equal employment opportunities. We will make a good faith effort to list any special requirements in our job descriptions. The physical demands of this position warrant: Sedentary Work Occasionally lifting up to 10 pounds. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.