The primary function of this position is to provide a variety of therapeutic services for seriously mentally ill and adult mental health members.  Services may be provided to both individuals and groups in the office, in the home, or in the community. The range of services may include, but is not limited to the following: Provision of individual and group psychotherapy, couples and family counseling, crisis intervention, routine and periodic assessment, diagnosis and treatment planning, case consultation and coordination of care with other care providers and the treatment team, case management services, identification and procurement of therapeutic services and resources both internal and external to TGC, personal care and psycho-educational services, vocational counseling and assessment, life and social skills training.  This position will be expected to maintain an acceptable level of productivity (60%) as measured by billable hours based on the number of paid hours per year.  This position will carry a caseload commensurate with the acuity of the population served.


1.  Provides short term psychotherapy in individual, couples, family and group formats.

2.  Provides immediate intervention and initial screening for individuals needing stabilization and crisis counseling (i.e. utilization of Psychiatric Acute Care Unit, Crisis staff and psychiatrist).

3.  Conducts pre-employment assessments and provides pre-employment counseling and referral.

4.  Engages in case consultation with the assigned case manager and the interdisciplinary treatment team.

5.  Coordinates care with multiple internal and external providers. Makes referrals to specialized assessment and treatment provides as necessary.

6.  Makes appropriate referrals to internal and external services, including identification of general medical needs and referral to the integration clinic.

7.  Conducts intake, annual and periodic assessments and monitors consumer progress toward meeting specific treatment goals and objectives. 

8.  Diagnoses and completes treatment plans with input from the consumer/family/guardian and other agencies.

9.  May provide personal care, life skills and social skills training to SMI and DDD consumers.

10.  May provider psycho-educational services related to chronic disease management to the consumer and his/her family.

11.  Works with community agencies in implementing work adjustment training, social skills development and leisure time through vocational rehabilitation, etc.

12.  Adheres to case management and counseling standards per NARBHA, State and Joint Commission by maintaining documentation of client charts per applicable policies.

13.  Performs customer service to internal and external customers and stakeholders as evidenced by review of client satisfaction survey results. 

14.  Participates in service activities as required and makes self available for community activities.

15.  Participates in the Performance Improvement processes in the Clinic as measured by review of meeting minutes and ability to provide.

16.  The employee must work well under pressure meeting multiple and sometimes conflicting deadlines.

17.   Collaborate cooperatively with colleagues and supervisors.

18.   Performs other duties as assigned.




  • Master's Degree in a field related to behavioral health
  • Current driver's license and able to pass MVR screening.


  • One (1) year of case management and counseling experience.
  • Prior experience with the Seriously Mentally Ill population.
  • Experience providing crisis services


Skills/Age/Abilities Requirements:

Required:  Must be 21 years of age

  •  Ability to obtain CPR and 1st aide certification
  •  Ability to complete crisis intervention training
  •  Ability to work flexible hours
  •  Ability to travel to other clinic sites if needed
  •  Ability to work as part of a team to coordinate client care
  •  Strong interpersonal skills.
  •  Complex problem-solving skills.
  •  Technical skills with computer and able to demonstrate competency with Anasazi application for clinical scheduling and billing
  •  Resource management skills.
  •  Adult Teaching skills
  •  Customer service skills.


  • Knowledge of community resources available, including benefits and entitlement process.
  • Understanding of managed care.
  • Trained in crisis intervention.
  • Familiar with SMI diagnoses, treatment and special needs.
  • Familiarity with commonly used psychotropic drugs and their side effects